Our Process

Five Steps to Exceptional Results for Your Organization

1. Introduction

Let’s get to know each other.


2. Needs Assessment

What are your challenges?

3. Services Mapping

Here’s how we can help.

4. Implementation

Put our plan into action.

5. Delivery & Review

Evaluate the results.


Client relationships begin with introductions. Let’s get to know each other and discuss your organization’s talent management needs.

What is your industry?

We consult with family businesses, private firms, nonprofits, and publicly traded organizations, including members of the Fortune 500.

What is your organizational structure?

Is your organizational structure more mechanistic (bureaucratic) or organic (flat)? We assist companies spanning the continuum from functional organizational to flat structures.

Who are the key players?

Let’s discuss the people in your organization who influence hiring, company culture, and process development.

What is your organization's superpower?

Beyond providing products and services, what is your mission? What values drive your success and differentiate you in the market?

Leadership is not about titles, positions, or flow charts. It is about one life influencing another.

– John Maxwell

Needs Assessment

Are you selecting a new team member, identifying high potentials for promotion, or developing existing employees?

What does your ideal employee look like?

What traits and behaviors describe a top performing individual contributor, manager, or executive at your organization?

What are the top talent management challenges faced by your organization?

What talent-related challenges are barriers to your organization’s success?

What does your selection process look like?

Is there a standardized process for recruiting and evaluating new talent? What metrics do you use to evaluate the process’ effectiveness?

Are you actively developing your people?

Retaining top talent plays an important role in an organization’s productivity and bottom line. What formal developmental initiatives are currently in place?

Profitability comes from loyalty, productivity, and having a character base from which to work.

– Zig Ziglar

Services Mapping

 We match your organization’s needs to our comprehensive portfolio of talent selection and development services.

Empirically validated assessments

Selection, development, and promotion assessments with predictive validity backed by decades of psychological research

360 degree feedback

An industry-leading, quantitative 360 that places participant and observer ratings within the context of a 90,000+ person normative database

Development plan creation

A data-based roadmap for developmental success that utilizes multimodal change strategies

Executive coaching

Psychological expertise and empirically validated behavioral coaching interventions for developing managers and executives

It is literally true that you can succeed best and quickest by helping others to succeed.

– Napoleon Hill


We put our plan for your organization into action.

Psychological expertise

All OAP services are delivered under the supervision of a licensed psychologist

Technologically advanced

Many OAP services can be administered and managed via the OAP Portal, our secure cloud-based platform

Real-time tracking

Assessment participants’ progress is reported in real time via the OAP Portal

The price of success is hard work, dedication, and the determination that whether we win or lose, we have applied the best of ourselves.

– Vince Lombardi

Delivery & Review

Compare the speed, quality, and price of OAP services to those of area competitors.

Report review

Comprehensive yet accessible reports detail participant strengths and areas of development, as well as suggest interventions for continued improvement

Expert feedback

OAP psychologists demistify complex data sets, providing hiring managers, HR and OD professionals, and participants with a clear interpretation of results

Value proposition

The speed, quality, and price of OAP services are key market differentiators and how we continually deliver value to our clients

Put Our Expertise to Work